FAQs

Red Deer offers you a two-year warranty. If you register your machine through your user account (with proof of purchase), we will extend your warranty from two years to three.

Simply contact us via the service area, the contact form or contact the biller. You are also welcome to write to service@red-deer.de. Keep your invoice ready in any case.

Simply contact us via the service area, the contact form or write directly to service@red-deer.de..

We deliver to Germany and to all EU countries, as well as to Switzerland and Norway.

We usually deliver in Germany within 3 to 4 business days and throughout Europe within 3 to 6 business days after receipt of your order, provided that all items are in stock. Different delivery times are indicated in the item description and in the shopping cart.

Go to the service area or to your user account. Here you can request a return label.

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