Payment / Dispatch
We deliver to Germany and to all EU countries, as well as to Switzerland and Norway.
We usually deliver in Germany within 3 to 4 business days and throughout Europe within 3 to 6 business days after receipt of your order, provided that all items are in stock. Different delivery times are indicated in the item description and in the shopping cart.
Excerpt from our Terms and Conditions:
4. Delivery Conditions
Shipping costs shall be added to the indicated product prices. You can find out more information about the actual shipping costs in the product offerings.
We deliver only via mail order. Collection of the goods by the customer is unfortunately impossible.
We do not deliver to package stations (Packstation).
Generally, in our shop you have the choice between the following methods of payment:
Cash in advance
When you select the payment method “Cash in advance”, we shall send you our bank details in a separate e-mail and deliver the goods only after we have received prepayment.
Within the framework of the PayPal Plus payment service, we offer different payment methods as PayPal Services. You will be transferred to the website of the online provider PayPal. There you can enter your payment details, confirm the processing of your data by PayPal and instruct PayPal to make the payment.
If you have selected the PayPal payment method, you must have or create a PayPal account and authenticate yourself with your login data in order to pay the invoiced amount. The payment transaction will be carried out by PayPal automatically as soon as you have confirmed your payment order. More information is available during the ordering process.
If you have selected the payment method Credit Card, you don’t need a PayPal account to be able to pay the invoiced amount. Your credit card company will carry out the payment transaction at the request of PayPal and charge your credit card immediately after you have confirmed the payment order and you have authenticated yourself as the rightful owner of the credit card. More information is available during the ordering process.
If you have selected the payment method Invoice, you don’t need a PayPal account to be able to pay the invoiced amount. Once you have passed our identity and credit check and you have placed the order, we shall transfer our open claim to PayPal. In this case, in discharge of your debt you can make your payment only to PayPal. For the handling of payments via PayPal, the T&C and Data Privacy Statement of PayPal shall also apply, in addition to our own. For more information and for PayPal's full Terms and Conditions regarding the payment upon invoice, please see: https://www.paypal.com/de/webapps/mpp/ua/pui-terms?locale.x=en_UK.
During the ordering process, you will be transferred to the website of the online provider Amazon before you have completed the ordering process in our online shop. In order to conclude the ordering process and to pay the invoiced amount via Amazon, you must have or create an Amazon account and you must authenticate yourself with your login data. There you will be able to select the delivery address and method of payment you have saved with Amazon, as well as confirm the processing of your data by Amazon and instruct Amazon to carry out the payment to us. After you have done this, you will be transferred back to our online shop, where you can conclude the ordering process.
Immediately after your order, we will request Amazon to initiate the payment transaction. The payment transaction will be carried out automatically by Amazon. More information is available during the ordering process.